°ÅÀÖÊÓÆµ

Using Artificial Intelligence to Scale Quality Assurance Monitoring of Home Health Wound Care Program

May 16, 2024|Published Research

HealingIndex SAWC Spring 2024

This poster was featured at SAWC Spring 2024 in Orlando, Florida.

Authors: Rober D. J. Fraser, Rishabh Gupta, Kathleen Corcoran, Angela Graham, Shivika Singal, Kyle Lavergne, HebaTallah Mohammed, Amy Cassata 

Introduction: A pilot study was conducted by CenterWell to enhance the quality of wound care using °ÅÀÖÊÓÆµâ€™s HealingIndexâ„¢, an AI tool using deep learning and predictive features to identify healing trajectories to flag deteriorating wounds.  

Objective and methods: The pilot study aimed to identify wounds that exhibited deteriorating characteristics despite being documented as improving. A report then flagged the wound evaluations for further review by branch managers. 595 wound evaluations marked as improving were scanned by HealingIndexâ„¢ and 4.5% of the assessments were sent for further review. Additionally, an online survey collected feedback from clinicians and branch managers to assess their satisfaction. 

Results:

  • 52% of the escalation reports were confirmed by reviewing clinicians that the wound was deteriorating rather than improving. 
  • 33% of the escalation reports highlighted the need for quality improvement, such as additional education for the clinician on documentation. 
  • The home health staff reported 86% satisfaction with the overall experience, 86% believed the reports contributed to the efficiency of patient care and 86% believed the reports contributed to more effective care coordination. 

To learn more about the research conducted for this poster, or to speak with the °ÅÀÖÊÓÆµ team about digital wound care, contact us.

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